WaterWays is a simple software solution that helps utilities run customer-centric programs. By facilitating customer access, engagement, and visibility, WaterWays gives utilities the tools to build their customers' trust and support. Utilities can leverage this trust to fund their organization's success.
Water utilities face a complex set of challenges that make it increasingly difficult to deliver reliable service at a reasonable cost. The path forward calls for utilities to make customers the central focus of their organization.
The easier way to work
Coordinating customer-facing programs, such as conservation, backflow prevention, and stormwater management, can be time-intensive for you and your customers. But not if you hand the job over to WaterWays.
CAPTURE DATA QUICKLY & EASILY
WaterWays records all program activity in real time so it's never been easier to generate reports or reference past activity.
COMMUNICATE ANY TIME, ANYWHERE
Instantly communicate with staff, contractors, and customers, with WaterWays message boards, direct mail, email, text messages, and activity feeds.
Cut processing time in half by ditching the pen and paper, and increase customer satisfaction by providing an easy and modern digital experience.
Lower the risk of contamination, health hazards, water shortage incidences, and penalties, by streamlining and organizing customer-facing programs.
We know data security is a top priority for our clients in the utilities space, so we’ve made it a top priority for our software. WaterWays is designed to be as secure as possible, protecting your customer data to the fullest extent.