Stuck in the middle with you: Utilities and their Customers


When we started AIQUEOUS in 2015, the talk then was about flat trends in utility sales and how utilities could stop the tide and restore revenues. That overall trend has continued into 2019 for electric and water utilities. According to the U.S. Energy Information Administration, average monthly electricity sales have continued to remain flat. And 2017 EIA data showed that consumption per person in the United States was declining, where in 2016 residential electricity sales slid to about 4,400 kWh per person, a 7-percent drop since 2010 (from Electric Light & Power). Water sales data have more of a lag, with the most recent data from the U.S. Geological Survey in 2015, and those data show declining public water supply from 2005 through 2015 (graphs from U.S. Energy Information Administration and Circle of Blue, respectively).