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The industry solution that combines the power of Salesforce with our decades of experience to engage customers and help you deepen relationships.

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All Your Customer-Facing Needs.

  • Give customers the ability to submit rebate applications online

  • Automatically calculate energy savings and rebate data with our industry-standard calculations.

  • Sync customer rebate profiles with customer profiles.

Energy Efficiency

Energy Efficiency

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  • Connect qualified, licensed contractors with eligible customers for home evaluations and quote comparisons.

  • Track renewable installations and easily create programmatic reports on important metrics such as incentives provided with kWh energy savings.

  • Include customers in Net Energy Metering programs and process credits to bills when they begin generating their own clean energy.

Renewables

Renewables

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Electrification

  • Give customers and trade allies the ability to submit EV charger rebate applications online.

  • Allow site inspectors to verify required installation specifications electronically from the field.

  • Enhance portfolio visibility by integrating charging station consumption data across multiple manufacturer platforms.

Electrification

 
 

POWERPATH Benefits

Seattle City Light builds their own reports and dashboards to quickly answer management and keep an eye on portfolio performance. 

Access Your Data

Central Coast Community Energy uses POWERPATH to instantly send emails to customers in response to application submissions or requests for information, and track all activity related to those customers.

Communication Tracking

Boost your productivity, enhance transparency, and increase customer satisfaction by providing an easy and modern digital experience.

Enhance

Operations

Enhance

Operations

Capture & Secure Data

POWERPATH easily captures data from your customers or trade allies and secures it in Salesforce’s trusted environment. 

Client Impact

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Historically, utility companies have relied on a myriad of software programs--all at once--to help them with particular functions like:

  • maintaining customer data

  • capturing utility meter and customer use data

  • creating a customer portal for account management and bill payment

  • coordinating service orders with contractors

  • managing relationships with partners

  • supporting departmental functions

 

Adding the goal of encouraging customers toward decarbonization and efficiency across all of these platforms could easily get convoluted, time-consuming, and costly. You need a solution across all of your systems that not only streamlines operations but one that also enables you to standardize processes, disseminate information to customers and partners both quickly and efficiently and create useful reports.