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Historically, utility companies have relied on a myriad of software programs--all at once--to help them with particular functions like:

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• maintaining customer data

• capturing utility meter and customer use data

• creating a customer portal for account management and bill payment

• coordinating service orders with contractors

• managing relationships with partners

• supporting departmental functions

Adding the goal of encouraging customers toward decarbonization and efficiency across all of these platforms could easily get convoluted, time-consuming, and costly. You need a solution across all of your systems that not only streamlines operations but one that also enables you to standardize processes, disseminate information to customers and partners both quickly and efficiently and create useful reports.