All Your Customer-Facing Needs.
Energy Efficiency
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Give customers the ability to submit rebate applications online
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Automatically calculate energy savings and rebate data with our industry-standard calculations.
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Sync customer rebate profiles with customer profiles.
Renewables
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Connect qualified, licensed contractors with eligible customers for home evaluations and quote comparisons.
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Track renewable installations and easily create programmatic reports on important metrics such as incentives provided with kWh energy savings.
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Include customers in Net Energy Metering programs and process credits to bills when they begin generating their own clean energy.
Electrification
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Give customers and trade allies the ability to submit EV charger rebate applications online.
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Allow site inspectors to verify required installation specifications electronically from the field.
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Enhance portfolio visibility by integrating charging station consumption data across multiple manufacturer platforms.
POWERPATH Benefits
Seattle City Light builds their own reports and dashboards to quickly answer management and keep an eye on portfolio performance.
Access Your Data
Central Coast Community Energy uses POWERPATH to instantly send emails to customers in response to application submissions or requests for information, and track all activity related to those customers.
Communication Tracking
Boost your productivity, enhance transparency, and increase customer satisfaction by providing an easy and modern digital experience.
Enhance
Operations
Enhance
Operations
Capture & Secure Data
POWERPATH easily captures data from your customers or trade allies and secures it in Salesforce’s trusted environment.
Client Impact
Historically, utility companies have relied on a myriad of software programs--all at once--to help them with particular functions like:
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maintaining customer data
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capturing utility meter and customer use data
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creating a customer portal for account management and bill payment
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coordinating service orders with contractors
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managing relationships with partners
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supporting departmental functions
Adding the goal of encouraging customers toward decarbonization and efficiency across all of these platforms could easily get convoluted, time-consuming, and costly. You need a solution across all of your systems that not only streamlines operations but one that also enables you to standardize processes, disseminate information to customers and partners both quickly and efficiently and create useful reports.
