What makes AIQUEOUS different?
Experience designing, running and evaluating customer programs and projects in the field
Consider long-term maintenance costs and feature flexibility when designing and implementing the solution
Combined customer relationship management, program management and service management solution
Easy and effective data integration with enterprise systems and third-party provider platforms
Built on industry-leading, commercial off-the-shelf platforms, allowing clients to take advantage of product improvements and “AppExchange” solutions
Provide an opportunity for utilities to shape requirements based on their current business processes
Focus on reducing time to value for our clients
Understanding of legislative and regulatory drivers for customer programs and their funding
Process-Driven Programs That Support Your Need for Improved Efficiency
Customer Relationship Management
Account & Contact Management
Track all customer and contractor interactions, engagement, and program participation
Event & Participation Management
Schedule and host events while registering and tracking participation and automate event follow through
Assets & Sites
Track equipment installations at specific locations even if original occupant has moved away
Run or upload data from multiple types of programs including energy efficiency rebates, renewable energy/solar interconnection, electrification, demand response, and water conservation
Track and oversee program participation, savings and impacts, budgets and more with real-time data
Access and store documentation, project information, and customer participation data all in one place
Online Application & Review Process
Customer portal or online application forms, combined with application review and approval process for utility staff
Utility Contractor Portal
Contractors can receive, manage, and complete assigned service orders
Automate communication and payments between customers and contractors
Trade Ally Management
Trade Ally Portal
Connects with POWERPATH so Trade Allies can submit applications on behalf of the customer
Communicate with Contractors on project updates via Salesforce’s Chatter feature
Assign jobs and show Contractors the status of their in-progress projects in the Contractor Portal
We amplify customer programs and services that manage energy and water grids and respond to the challenge of climate change.
At AIQUEOUS, we believe that energy and water providers protect and serve their communities and can take us into a climate-stable future. And, we love what we do!
Time-saving solutions for your customers.
So far in 2023, our clients realized:
A Few of Our
What Our Clients Are Saying
"We have had another successful year of water rebates with relatively few issues thanks to your software support. I truly would not be able to keep up with the demand without WaterWays."
- Kyle Merrit, Water Efficiency Specialist, City of Spokane Water Department