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Solutions for the Energy & Water Customers of the Future

What makes AIQUEOUS different?

Experience designing, running and evaluating customer programs and projects in the field

Consider long-term maintenance costs and feature flexibility when designing and implementing the solution

Combined customer relationship management, program management and service management solution

Easy and effective data integration with enterprise systems and third-party provider platforms

Built on industry-leading, commercial off-the-shelf platforms, allowing clients to take advantage of product improvements and “AppExchange” solutions

Provide an opportunity for utilities to shape requirements based on their current business processes

Focus on reducing time to value for our clients

Understanding of legislative and regulatory drivers for customer programs and their funding

Why, AIQUEOUS?

Process-Driven Programs That Support Your Need for Improved Efficiency

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Customer Relationship Management

Account & Contact Management

Track all customer and contractor interactions, engagement, and program participation

Event & Participation Management

Schedule and host events while registering and tracking participation and automate event follow through

Assets & Sites

Track equipment installations at specific locations even if original occupant has moved away

Core Programs

Program Management

Manage

Run or upload data from multiple types of programs including energy efficiency rebates, renewable energy/solar interconnection, electrification, demand response, and water conservation

Reporting

Track and oversee program participation, savings and impacts, budgets and more with real-time data

Centralization

Access and store documentation, project information, and customer participation data all in one place

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Service Order 
Management

Online Application & Review Process

Customer portal or online application forms, combined with application review and approval process for utility staff

Utility Contractor Portal

Contractors can receive, manage, and complete assigned service orders

Automations

Automate communication and payments between customers and contractors

Trade Ally Management

Trade Ally Portal

Connects with POWERPATH so Trade Allies can submit applications on behalf of the customer

Communication

Communicate with Contractors on project updates via Salesforce’s Chatter feature

Visibility

Assign jobs and show Contractors the status of their in-progress projects in the Contractor Portal

about
 

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We amplify customer programs and services that manage energy and water grids and respond to the challenge of climate change.

At AIQUEOUS, we believe that energy and water providers protect and serve their communities and can take us into a climate-stable future. And, we love what we do!

 Client  Results

Time-saving solutions for your customers.
In 2022, our clients have realized:

Client Impact

A Few of Our
Dedicated Clients...

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 What Our Clients  Are Saying

"We have had another successful year of water rebates with relatively few issues thanks to your software support.  I truly would not be able to keep up with the demand without WaterWays."

 

- Kyle Merrit, Water Efficiency Specialist, City of Spokane Water Department

Testimonials
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